● Remote monitoring and management
Netra
Watch every machine on your network as it runs: checks, live charts and alerts. When something needs attention, reach the machine and fix it from a console in your browser.
For IT operations and monitoring teams, support teams and service desks.
₹400 per endpoint per year, + 18% GST
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Specification
Monitoring & alerts
- Monitoring checks per group: services, processes, disk, CPU, memory, ports and scripts
- Live CPU, RAM, disk and network charts for every machine
- Threshold alerts when a check or metric crosses its limit
- Online and offline status for the whole fleet at a glance
Live tools
- Process and service management
- Event log viewer
- Network insights: ping and traceroute from the machine
- Wake-on-LAN
Remote desktop & input
- Live screen viewing, fit to the window or at its real size
- Full mouse and keyboard control, including Ctrl+Alt+Del, also on the Windows lock screen
- Clipboard sync both ways (Windows and Linux)
- Multi-monitor support
- Shared Screen Share: a second operator can watch, or work alongside
Files & terminal
- File manager laid out like Windows File Explorer: create, rename, delete, upload, download
- Chunked transfers with progress and cancel
- Browser terminal with a real PTY on Windows and Linux, no SSH client needed; it asks for an account on that machine first and opens the shell as that account
Maintenance & scripts
- Remote restart and shutdown, one machine or many
- Diagnostics bundle
- Messages to the people at the machines, through the tray icon
- Script library and playbooks, with redacted output
- Scheduled tasks
Session control
- Session recording, stored encrypted on the Hub and played back with a watermark
- Idle sessions stop on their own
Operator console & access
- Operator agent on a support person's computer, serving the console in their browser
- Seven built-in roles; what each role may do can be changed
- Per-user and per-group machine access, revocable in one click
- Connection rules: minimum agent version, allowed networks, connect hours
Foundation
Your own Hub
- The Hub runs on your own server, on Windows or Linux, with its admin pages in the browser
- Endpoint agent for Windows and Linux, updated from the Hub
- The agent connects out to the Hub: no inbound port on the machines
Accounts & sign-in
- User accounts for the Hub's admin pages
- Multi-factor sign-in by authenticator app or email code
Security
- TLS on every connection, with the Hub's own certificate authority
- AES-256 encrypted local storage, unique per deployment
- Hashed passwords and short-lived sign-in tokens
Machines & audit
- Machine list with notes and bulk actions
- Tray icon on every machine
- Searchable audit log with a tamper check; CSV or JSON export, webhook or syslog forwarding